Date
sl. No
8
Reform Points
136
Reform Details
Mandate time-bound delivery through a legislation such as:
1. Right to Services Act / Public Service guarantee Act
2. Equivalent act with punitive provisions and grievance mechanism in case the stipulated timelines are not met.
1. Right to Services Act / Public Service guarantee Act
2. Equivalent act with punitive provisions and grievance mechanism in case the stipulated timelines are not met.